Terms & Conditions


We have the right to cancel any order at any time.

Shipping only to the domestic 48 States to a physical address! If you are in HI/PR/PO BOX/GU/APO/FPO/etc, shipping may be more, contact us for a details.

All orders placed with Nakoshi (phone, internet/web & e-mail) constitute the acknowledgement and acceptance of all conditions listed on Nakoshi. All digital and physical products shall remain the property of Nakoshi until paid for in full. All orders shipped to a California address must pay state, county & city sales tax as required by the California State Board of Equalization. In the event that an order placed on the web does not calculate sales tax and the order is being shipped to a California address, Nakoshi will calculate the sales tax when the order is processed and call or e-mail the customer with the new amount.

All prices, materials, design, color, contents included with a product, and product specifications are subject to change without notice. Some product images may be shown with optional items that are sold separately. Depending on the product(s) ordered and the destination of the order, certain shipping services may not be available. Nakoshi will not be responsible for pricing errors and may cancel the order.

All Credit Card Orders will ONLY be shipped to a verified Billing Address. Credit Card and Paypal orders will not be shipped until all information are verified and matched. All other orders (check, money order, & gift certificate) will not be shipped until payment has been received in full and cleared. All unpaid orders will be cancelled after 30 calendar days.

All weights shown for products are used for shipping calculations only and may not reflect actual weight of the product. Shipping offers only apply to a physical address in the continental United States.

Returns: All returns or exchanges must be done within 30 days from receipt of the product, no exceptions. Items returned/exchanged must be in new unused condition in original factory packaging. There is absolutely no returns on items that have been used, scratched, defaced, or missing parts. A 30% restocking fee will be assessed on all authorized returns. No cancellations, refunds, or exchanges on special order items or custom order items will be allowed. To make a return or exchange, please contact us by email hello@nakoshi.com or contact your Account Manager directly.

All special orders (personalized/customized) items must be paid in full at the time of order. All special orders and custom orders will be processed in the most timely and efficient manner possible. However, Nakoshi will not be held responsible for delays above and beyond its control. No cancellations, refunds, or exchanges on special order items or custom order items.

WARRANTY: No warranty whatsoever will be given if the defect was caused by customers' abuse, negligence, mishandling, or improper installation. All products and merchandise sold by Nakoshi is only subject to manufacturer warranty, if any. Warranty items are subject to submission to the manufacturers for inspection and approval for repair or replacement of merchandise. Customer, however, will be responsible for all shipping and handling fees. No labor or inconvenience may be included in any warranty claims. Check your state and local laws regarding the use on any parts. All warranties, expressed or implied, are done by the manufacturer of the product/goods and not by Nakoshi.

Delivery: Most items have Shipping in the 48 States to a physical address. If you are in HI/PR/PO BOX/GU/APO/FPO/etc, shipping may be more, contact us for a quote.

Nakoshi with FedEx, UPS and USPS. We only ship to your billing address and confirmed PayPal address. All weights shown for products are used for shipping calculations only and may not reflect actual weight of the product. Free shipping offers only apply to a physical address in the continental United States.

Payments: We accept PayPal/Visa/MasterCard/Discover/American Express. Your billing address and shipping address must match the address on file with your financial institution. PayPal must be a confirmed address.



Privacy Policy


Your privacy is important to us, so we’ve developed this Privacy Policy, which explains how we collect, use, and disclose your personal information. We collect personal information when you use our website(s), mobile apps, and other online and offline products, services and experiences (collectively, the “Services”). Please take a moment to read through this Policy in its entirety.

If you have any questions, concerns or complaints regarding this Privacy Policy or how we use your personal information please contact us via e-mail at hello@nakoshi.com

We collect personal information that you provide directly to us:

Contact information: If you sign up to receive our newsletter, emails, or text messages from us, we will collect your name, email address, mailing address, phone number, and any other information needed to contact you about the Services.

We use the personal information we collect for the following reasons:

  • To send you our newsletter, or other information or marketing about our Services that you think may be of interest to you.
  • To reply to your questions, inquiries, or customer service requests or to send you notices, updates, or support.
  • To provide you with information about the Services that you request from us or which we feel may interest you.
  • To facilitate contests, sweepstakes and promotions, and to process entries and provide prizes and rewards.
  • To detect, investigate and prevent fraudulent transactions and other illegal activities on the Services and to protect the rights and property of us and our customers.
  • To carry out our obligations arising from any contracts entered into between you and us, including for billing and collection.

    Your personal information will not be kept longer than is necessary for the specific purpose for which it was collected.
    SMS consent won’t be shared with third parties.


  • Effective Date: December, 2019

    Nakoshi Inc., (Nakoshi), is committed to keeping any and all personal information collected of those individuals that visit our website and make use of our online facilities and services accurate, confidential, secure and private. Our privacy policy has been designed and created to ensure those affiliated with Nakoshi INC.of our commitment and realization of our obligation not only to meet but to exceed most existing privacy standards.

    THEREFORE, this Privacy Policy Agreement shall apply to Nakoshi INC. , and thus it shall govern any and all data collection and usage thereof. Through the use of https://nakoshi.com you are herein consenting to the following data procedures expressed within this agreement.

    Collection of Information

    This website collects various types of information, such as:

    1. Voluntarily provided information which may include your name, phone number, address, email address, billing and/or credit card information, etc., which may be used when you purchase products and/or services and to deliver the services you have requested.

    2. Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.

    Please rest assured that this site shall only collect personal information that you knowingly and willingly provide by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested and any additional uses specifically provided on this site.

    Nakoshi INC. may have the occasion to collect anonymous demographic information, such as age, gender, household income, political affiliation, race, and religion at a later time. We may also gather information about the type of browser you are using, IP address or type of operating system to assist us in providing and maintaining superior quality service.

    It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent as a means to better understand the way in which other websites garner, make use of and share information collected.

    Use of Information Collected

    Nakoshi INC. may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from https://nakoshi.com, Nakoshi INC. may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

    Nakoshi INC. does not now, nor will it in the future, sell, rent or lease any of our customer lists and/or names to any third parties.

    Nakoshi INC. may feel it necessary, from time to time, to make contact with you on behalf of other external business partners with regards to a potential new offer which may be of interest to you. If you consent or show interest in presented offers, then, at that time, specific identifiable information, such as name, email address and/or telephone number, may be shared with the third party.

    Nakoshi INC. may deem it necessary to follow websites and/or pages that our users may frequent in an effort to gleam what types of services and/or products may be the most popular to customers or the general public.

    Nakoshi INC. may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws and/or in a good faith belief that such action is deemed necessary or is required in an effort to:

    1. Remain in conformance with any decrees, laws and/or statutes or in an effort to comply with any process which may be served upon Nakoshi INC. and/or our website;

    2. Maintain, safeguard and/or preserve all the rights and/or property of Nakoshi INC.; and

    3. Perform under demanding conditions in an effort to safeguard the personal safety of users of https://nakoshi.com and/or the general public.

    Children Under the Age of 13

    Nakoshi INC. does not knowingly collect personally identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

    Unsubscribe or Opt-Out

    All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our website please send an email that you wish to unsubscribe to hello@nakoshi.com. If you wish to unsubscribe or opt-out from any third party websites, you must go to that specific website to unsubscribe and/or opt-out.

    Links to Other Web Sites

    Our website does contain links to affiliate and other websites. Nakoshi INC. does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information. The aforementioned Privacy Policy Agreement applies only and solely to the information collected by our website.

    Security

    Nakoshi INC. shall endeavor and shall take every precaution to maintain adequate physical, procedural and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.

    The company also uses Secure Socket Layer (SSL) for authentication and private communications in an effort to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.

    Changes to Privacy Policy Agreement

    Nakoshi INC. reserves the right to update and/or change the terms of our privacy policy, and as such we will post those change to our website homepage at https://nakoshi.com, so that our users and/or visitors are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information. If at any point in time Nakoshi INC. decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether or not to permit the use of their information in this separate manner.

    Acceptance of Terms

    Through the use of this website, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.


    SMS Policy

    NAKOSHI, INC is committed to protecting your privacy. This Privacy Policy (the “Policy”) governs how we treat the Personal Information that we collect and receive from you in connection with your use of the SMS Service (“Service”), which we make available to you through a third-party service provider. This Policy is incorporated into the Terms of Service.

    By using the Service, you agree to the terms of this Policy. NAKOSHI, INC reserves the right, in its sole discretion, to modify or change this Policy at any time with or without prior notice to you. The date of the last update will be posted at the top of this Policy for your convenience. This Policy, and any changes, are effective as soon as posted. Your continued use of the Service following the posting of any changes to the Policy constitutes your full acceptance of those changes.

    “Personal Information” is information that individually identifies you, such as your mobile phone number or user/screen name, as well as the any Personal Information that you choose to include in messages you send through the Service.

    What Personal Information is collected about you

    Through the use of the Service, NAKOSHI, INC will receive the following information from our third party service provider: your mobile phone number when you send a text message to us, the text of messages that you send to other users of the Service, any user or screen name that you select in connection with the Service, as well as any comments or feedback regarding the Service that you send to us.

    How NAKOSHI, INC uses Personal Information about you

    We use Personal Information to (a) provide you with the Service, (b) process and respond to inquiries, (c) improve the Service, (d) if necessary, contact you with important announcements or messages, (e) conduct research, and (f) provide anonymous reporting for internal and external clients and partners.

    Each message that you send through the Service (either to us or to other users of the Service) is stored on our servers. We retain these messages on our servers. NAKOSHI, INC utilizes servers and services owned by third parties.

    Disclosure of your information

    We will not rent or sell your Personal Information to other companies or individuals, unless we have your consent. We may use or disclose such information in any of the following limited circumstances:

    • We have your consent.
    • We need to enforce our Terms of Service.
    • We provide such information to trusted businesses or persons for the sole purpose of processing Personal Information on our behalf. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Policy and appropriate confidentiality and security measures.  If the third party fails to comply with our terms, NAKOSHI, INC is not accountable in any way for any liability or reimbursement.
    • We provide such information to third parties who have entered into non-disclosure agreements with us.
    • We provide such information to a company controlled by, or under common control with, NAKOSHI, INC for any purpose permitted by this Policy.
    • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights, or the legal rights of others, or defend against legal claims.
    • We believe it is necessary to share Personal Information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of NAKOSHI, INC’s Terms of Service, or as otherwise required by law.
    • We transfer Personal Information about you if NAKOSHI, INC is, or its assets are, acquired by or merged with another company.

    We may share aggregated information with others without further notice. An example of this would be the number of people who used the Service in a given month or the total number of texts sent in a given week.

    Security

    NAKOSHI, INC takes precautions to ensure the security of your Personal Information, including ensuring that our third party service providers protect the security of your Personal Information. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your Personal Information despite our efforts. You should note that in using the Service, your information will travel through third party infrastructures which are not under our control (such as a third party SMS delivery platform or your carrier network).

    We cannot protect, nor does this Policy apply to, any information that you transmit to other users. You should never transmit personal or identifying information to other users.

    Opting in

    A mobile user might opt-in by:

    • Entering a phone number online,
    • Sending an Mobile Originating (MO) message containing an advertising keyword,
    • Filling out a paper form that includes their phone number, or
    • Signing up at a point-of-sale location.

    Opting out

    NAKOSHI, INC’s third-party service provider gives you the ability to opt out of the Service for any reason. You can opt out by texting “STOP” or “QUIT” .

    We reserve the right to send you certain communications relating to the Service, such as announcements and administrative messages, without offering you the opportunity to opt-out of receiving them.

    Children

    The Service is not intended for children under 13, and NAKOSHI, INC does not knowingly collect information from children under the age of 13.

    Children aged 13 or older should not submit any Personal Information without the permission of their parents or guardians. By using the Service, you are representing that you are at least 18, or that you are at least 13 years old and have your parents’ permission to use the service.

    Intended audience

    NAKOSHI, INC requires that users of this service be limited to US residents only.

     

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